Privacy Policy & User Agreement

Privacy Policy

1.     Introduction

Welcome to Mastersystem Infotama. Our Privacy Policy governs your visit to www.mastersystem.co.id and AmanTerus App, and explains how we collect, safeguard and disclose information that results from your use of our Service. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions (“terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

2.     Definitions

A.    SERVICE means the website operated by Mastersystem Infotama.

B.    PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

C.    USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

D.    COOKIES are small files stored on your device (computer or mobile device).

E.     DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

F.     DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

G.    DATA SUBJECT is any living individual who is the subject of Personal Data.

H.    THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

3.     Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

 

4.     Types of Data Collected

A.    Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

1)     Email address

2)     First name and last name

3)     Phone number

4)     Address, Country, State, Province, ZIP/Postal code, City

5)     Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

B.    Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

C.    Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.

D.    Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

1)     Session Cookies: We use Session Cookies to operate our Service.

2)     Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

3)     Security Cookies: We use Security Cookies for security purposes.

4)     Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

E.     Other Data

While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.

F.      Installed Apps Data

Only applies if You are using the AmanTerus app (on Android devices) refers to information about the applications You installed on Your device, including but not limited to applications that, at our discretion as long as it does not violate the relevant regulations, may pose a risk of suspicious transactions or prohibited, illegal, unauthorised, or fraudulent activities, with the amount of information We collect may change from time to time.

5.     Use of Data

Mastersystem Infotama uses the collected data for various purposes:

1)     to provide and maintain our Service;

2)     to notify you about changes to our Service;

3)     to allow you to participate in interactive features of our Service when you choose to do so;

4)     to provide customer support;

5)     to gather analysis or valuable information so that we can improve our Service;

6)     to monitor the usage of our Service;

7)     to detect, prevent and address technical issues;

8)     to fulfil any other purpose for which you provide it;

9)     to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

10) to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;

11) to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

12) in any other way we may describe when you provide the information;

13) for any other purpose with your consent.

6.     Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

7.     Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside indonesia and choose to provide information to us, please note that we transfer the data, including Personal Data, to indonesia and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Mastersystem Infotama will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

8.     Disclosure of Data

We may disclose personal information that we collect, or you provide:

A.    Business Transaction.

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

B.    Other cases

We may disclose your information also:

1)     to our subsidiaries and affiliates;

2)     to contractors, service providers, and other third parties we use to support our business;

3)     to fulfill the purpose for which you provide it;

4)     for the purpose of including your company’s logo on our website;

5)     for any other purpose disclosed by us when you provide the information;

6)     with your consent in any other cases;

7)     if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

9.     Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10.  Your Data Protection Rights Under General Data Protection Regulation (GDPR) 

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at marcomm@mastersystem.co.id.
In certain circumstances, you have the following data protection rights:

1)     the right to access, update or to delete the information we have on you;

2)     the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;

3)     the right to object. You have the right to object to our processing of your Personal Data;

4)     the right of restriction. You have the right to request that we restrict the processing of your personal information;

5)     the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;

6)     the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;
Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

11.  Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

12.  Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

13.  CI/CD tools

We may use third-party Service Providers to automate the development process of our Service.

14.  Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

15.  Behavioral Remarketing

We may use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

16.  Children’s Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”). We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

17.  Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

18.  Contact Us

If you have any questions about this Privacy Policy, please contact us by email: marcomm@mastersystem.co.id. This Privacy Statement was created for  by Mastersystem Infotama on March 4th, 2024

User Agreement

AmanTerus is an Android application that aims to protect users from malicious applications and dangerous links that appear on device screens.

The advantages and benefits of using this application include:

a.) The App Protection Feature detects whether any malicious applications are installed on the user's device and issues a notification if it finds any.

b.) Using the Web Protection Feature detects whether any malicious links appear on the user's device screen and issues a notification to the user, blocking access to the malicious link if the feature is enabled.

By using this application, you will get the following benefits:

a.) Protection from malicious applications sent by hackers by disguising them as harmless files such as invitations, documents, and so on.

b. ) Protection from malicious links sent by fraudsters posing as official institutions such as banks, online stores, insurance companies, service providers, and so on.

TERMS AND CONDITIONS OF USE OF THE AMAN TERUS APPLICATION

All users are required to read and understand all terms and conditions of the End User License Agreement (“Agreement”) before using the AmanTerus Application.

PT. Mastersystem Infotama Tbk is the Owner of the AmanTerus Application and is registered with the Ministry of Law of the Republic of Indonesia under Copyright Registration No. EC002025033784 in 2025.

Please read all the terms and conditions of this End User License Agreement (“Agreement”) carefully before using this Application. By electronically agreeing to this Agreement, installing the Application, or using the Application, you accept all the terms and conditions of this Agreement on behalf of yourself or the individual you represent or the owner of the Device that is the reason you are using this Application. If you do not agree to the terms and conditions of this Agreement, do not continue with the installation process and delete or destroy all copies of this Application that you have.

A. Definition

Each of the following words or terms used in these Terms and Conditions has the meaning given below, unless the context otherwise requires.

a) We, means PT Mastersystem Infotama TbK, a national private company engaged in Information Technology and System Integration.

b) You, means every person who accesses and uses the services provided by Us.

c) Applications, websites, and other websites that we manage, as well as features, technologies, content, and products that we provide.

d) Services, refer to the information and features available on the Application.

e) Users, are any person who visits, accesses and/or uses the Application.

f) Unregistered Users, are any person who accesses and uses the services provided by Us, but has not registered or has an account on our Application.

g) Registered Users, means any person who accesses and uses the services and information provided by Us and has registered and has an account on our website or Application.

h) Third Party, means any third party, including but not limited to, individuals, entities, other parties to a contract, government entities, or private entities.

i) Personal Information, refers to any and all personal data provided by Users on our Site and Application, including, but not limited to, names, identification numbers, documents, and other data as requested in the account registration summary and registration application summary. means any and all personal data provided by Users on Our Site and Application, including but not limited to names, identification numbers, and other documents and data as requested in the account registration summary and in the registration application summary.

j) Content, meaning text, data, information, numbers, images, graphics, photos, audio, video, user names, information, applications, links, comments, ratings, designs, or other materials displayed on our Site and Application.

B. Right to Use

We grant you the right to use the AmanTerus Application and its Documentation, including all extensions or updates, as long as you agree to the terms and conditions of this Agreement.

Our System will create an account on the Application for you, which can be used to access and order services through the Application.

Your account can only be used by you, and therefore, it cannot be transferred to anyone else for any reason. We reserve the right to refuse to facilitate the Services if we have reason to believe or suspect that you have transferred or allowed your Account to be used by another person.

The security and confidentiality of your Account, including your registered name, registered email address, and registered mobile phone number, are entirely your personal responsibility. Any losses and risks arising from your negligence in maintaining the security and confidentiality as mentioned above shall be borne by you and/or your parents, guardians or custodians (if you are under 18 (eighteen) years of age). Thus, We will consider any use or order made through your Account as a valid request from you. Please notify us immediately if you become aware or suspect that your Account has been used without your knowledge or consent. We will take the necessary and appropriate actions regarding such unauthorized use.

C. Permitted Application Usage

a) You may install and use the AmanTerus Application on mobile phones, smartphones, tablets, other devices that use the Android system with an Internet connection, or other supporting devices, up to the permitted number.

b) The use of the AmanTerus Application is limited to the permitted uses outlined in these terms and conditions. Resale or further distribution of this Application is not permitted without the official and written permission of PT Mastersystem Infotama Tbk.

D. Not Subscribed

a) The AmanTerus application can be used immediately on a limited basis, without a subscription, by users who download and install it on their devices.

b) Application features that can be used without a subscription for 1 (one) month are limited to the App Protection feature, which detects whether any malicious applications are installed on the user's device and issues a notification if any malicious applications are found.

E. Subscription

We also offer a subscription feature for our users. You can find products that suit your needs.

a) Before subscribing (or becoming a Registered User), you are required to create an account for yourself. The account creation process can be done online through Our Application.

b) Before becoming a Registered User, you are required to read, understand, and comply with the Terms & Conditions and Privacy Policy applicable on our website and application.

c) You are required to provide accurate Personal Information and not provide false and/or irrelevant information when registering to become a Registered User. Additionally, you are required to provide accurate and valid contact details.

d) We reserve the right not to process the registration of Users who do not meet the requirements or do not provide correct and valid information. We also reserve the right to remove Registered Users from their subscription if, at a later date, they are found to have violated our terms and conditions.

e) Users who have completed the registration process and become Registered Users can use the App Protection and Web Protection features of the Application if they subscribe to Premium, namely:

i. The App Protection Feature detects whether any malicious applications are installed on the user's device and issues a notification if any malicious applications are found.

ii. The Web Protection Feature detects whether any malicious links appear on the user's device screen and issues a notification to the user, blocking access to the malicious link if the feature is enabled.

f) Premium subscriptions for Android systems are made directly through the Google Play Store from the user's device.

g) Premium subscriptions have a period of 1 (one) month and can be automatically renewed for the next period through the Google Play Store.

F. Update

During the Subscription period, we may launch updates or replacements for the AmanTerus Application without your separate permission or consent as a User, and as a result of such updates, you may not be able to use the AmanTerus Application until the updates are fully installed. 

Updates are an integral part of the AmanTerus Application. Updates may include the addition or removal of certain features or functions offered by the AmanTerus Application, or may replace them entirely in accordance with our policy. 

Any update (including, but not limited to, feature changes, additions, or reductions) is our absolute right and in accordance with our policy. However, we allow you to provide feedback without any obligation on our part to follow or not follow such feedback. 

G. Restrictions

You are not permitted to use Our Application in the following circumstances:

a) Using the Application to violate any applicable laws in your location, either directly or indirectly.

b) Violating or infringing on the rights of others, including intellectual property rights without exception: patents, trademarks, copyrights, trade secrets, publicity, and other proprietary rights.

c) Modify or rearrange any part of this site or application that may interfere with or place an excessive burden on our communication and technical systems.

d) Use automated computer code, processes, programs, robots, net crawlers, spiders, data processing, trawling or computer code, processes, programs or alternative ‘screen scraping’ systems.

e) Reverse engineer, disassemble, decompile, reconstruct, alter, replace, or extract the AmanTerus Application or any part of the AmanTerus Application (including but not limited to unique malware patterns and related malware detection procedures).

f) Reselling, distributing, renting, sharing, or sublicensing the AmanTerus Application unless you have obtained our official and written permission.

g) Violating the Terms & Conditions, or other instructions contained in Our Application.

H. Your Responsibility

a) You are solely responsible for your decision to use or access the Application. You must behave respectfully and refrain from engaging in any illegal behavior or actions when using the Application.

b) You are solely responsible for any losses and/or claims arising from the use of the Application through your Account, whether by you or another party using your Account, in a manner that violates these Terms and Conditions, the Privacy Policy or applicable laws and regulations, including but not limited to anti-money laundering, anti-terrorism financing, criminal activities, fraud in any form (including but not limited to phishing and/or social engineering activities), intellectual property rights violations, and/or other activities that harm the public and/or any other party or that may or are deemed to damage Our reputation.

I. Limited warranty, disclaimer, and exclusion of liability

a) Refunds for customers who subscribe through the Google Play Store can be obtained by contacting Google Play Store directly regarding their refund policies.

b) We are not responsible for the loss or damage of other data resulting from the use of the AmanTerus Application, nor are we responsible for the security of the data you store. 

c) The AmanTerus Application may make changes to your Device that may affect its functionality, such as deleting system files or applications that are recognized (correctly or incorrectly) by the Application as infected files. We are not responsible for any changes to your Device resulting from the use of the AmanTerus Application. 

The AmanTerus Application is not error-tolerant and is not designed for use in hazardous environments that require failure-free performance.

d) We do not guarantee that the AmanTerus Application will operate uninterrupted or error-free.

e) The AmanTerus Application, provided free of charge (including Applications provided as “free,” “trial,” or “demo” versions), is provided “as is,” “with all faults,” and “as available,” without any warranty and without any support or other services from Us.

f) The AmanTerus Application only collects data from the Google account you use on the “Sign In” page for subscription services and does not share it with third parties. The privacy policy page is available here: https://www.mastersystem.co.id/privacy-policy.

g) The Application we provide is as is, and we do not represent or warrant that the reliability, timeliness, quality, suitability, availability, accuracy, completeness, or security of the Application will meet your needs and expectations.

h) We are not liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

1) The use, or inability to use, Our Application; or

2) The use of or reliance on any content displayed on Our Application.

i) We only provide the Application for domestic and personal use. You agree not to use our Application for any commercial or business purposes, and we are not liable to you for any loss, loss of business, business interruption, or loss of business opportunity.

j) We are not liable for any loss or damage caused by viruses, Distributed Denial of Service (DDoS) attacks, or other harmful technological materials that may infect computer equipment, computer programs, data, or other proprietary materials due to your use or downloading of any content from our Application or other websites linked to it.

k) We are not obligated to monitor your access to or use of the Application. However, we will continue to monitor to ensure the smooth operation of the Application and to ensure your compliance with these Terms and Conditions, applicable laws and regulations, court decisions, and/or the provisions of administrative agencies or other government bodies.

l) We are not responsible for the content of websites linked to Our Application. Such links should not be interpreted as an endorsement of those websites by Us. We are not responsible for any loss or damage arising from your use of those websites.

J. Ownership Rights & Intellectual Property Rights

a) In this case, there is absolutely no intention or purpose for the exchange of Intellectual Property Rights between Us and You. All Intellectual Property Rights contained in this Application are Our property and are protected under the applicable laws of the Republic of Indonesia. Any or all information and materials and Content, including but not limited to, writings, software, text, data, graphics, images, audio, video, logos, icons or html codes and other codes contained in this Application are prohibited from being published, modified, copied, duplicated or altered in any way outside the area of this site or application without Our permission. Violations of the rights of this Application may be subject to action in accordance with applicable regulations.

b) The structure and code of the Application are trade secrets and valuable confidential information belonging to Us.

c) Any comments or suggestions you provide about the AmanTerus Application, based on these terms, may be stored and used by Us for our current or future products or services without obtaining your consent.

d) As a User, you are not the owner of the AmanTerus Application.

e) If you print, copy, or download any part of Our Application in violation of these Terms of Use, your right to use Our Application will be immediately terminated and you must, at Our discretion, return or destroy any copies of the material you have made.

K. Termination of Service

This service will be automatically terminated if you violate the provisions outlined in this agreement, and We reserve the right to seek compensation in accordance with applicable laws and regulations.

L. Applicable Law

The AmanTerus application is an application created and developed by PT Mastersystem Infotama Tbk in 2024 and has been registered with the Ministry of Law and Human Rights of the Republic of Indonesia and is fully protected by Law No. 1 of 2024 concerning the Second Amendment to Law No. 11 of 2008 concerning Electronic Information and Transactions, Law No. 28 of 2014 concerning Copyright, and Law No. 20 of 2016 concerning Trademarks and Geographical Indications.

M. Dispute Resolution

In the event of a dispute regarding the use of the AmanTerus Application, the applicable law shall be the laws of the Republic of Indonesia and the competent court shall be the District Court in the jurisdiction of the Republic of Indonesia.

N. FORCE MAJEURE

Force Majeure is an event beyond our control that we could not have foreseen and/or is beyond our control that directly affects the subject matter of this Agreement and may result in delays or interruptions to work or operational activities, including but not limited to:

a) War breaks out;

b) Public unrest: riots, rebellions, sabotage, civil unrest, and violent demonstrations;

c) Sudden natural disasters: earthquakes, floods, or other natural disasters.

d) Telecommunications disruptions

e) Power outages

f) Government policies

You agree to release Us from any claims and liabilities.

O. OTHERS

a) Waiver of any provision of these terms and conditions shall not constitute a waiver of any other provision of these terms and conditions.

b) Limitations of liability and disclaimers of warranty and liability for damages contained in this Agreement shall survive termination of this Agreement. No provision in this Agreement shall be deemed a waiver of rights unless such waiver is made in writing and signed by Us. If any provision of this Agreement is deemed invalid or unenforceable, the other provisions of this Agreement shall remain in full force and effect.

c) Suppose any provision of these terms and conditions is invalid, unlawful, void or for any reason unenforceable. In that case, that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions of these terms and conditions.

d) We may amend these Terms and Conditions from time to time. Any such amendments will be notified to you in any form and through any means, including but not limited to notification via email. You agree to review these Terms and Conditions periodically.

e) These Terms and Conditions shall remain in effect even after temporary suspension, permanent suspension, deletion of the Application, or termination of this agreement between you and Us.

f) If you do not comply with or violate any provision of these Terms and Conditions, and We do not take immediate action, this does not mean that We waive Our right to take necessary action at a later date.

g) The titles of each point of these terms and conditions are included solely for the convenience of the Parties to this Agreement, and therefore do not provide any interpretation of these terms and conditions.

P. Service

To contact us, please send an email to

 amanterus@mastersystem.co.id.

Copyright © 2024 PT Mastersystem Infotama Tbk