Customer satisfaction is about more than just retaining customers. It is about taking pride in your brand. Businesses are orienting around customers, COVID-19 accelerated changes and the need for digital transformation across the industries. For growing businesses, customer focus has become even more important. Salesforce Research reports that 66% of customers expect companies to understand their unique needs and expectations. And we found that meeting customer expectations is the #2 constraint faced by small businesses today
In this webinar, we will cover on how to manage all of your communications and interactions with your customers, so you can find new customers, sell to them more efficiently, and offer stellar customer service. Because good customer service leads to repeat sales & loyal customers.
Join Our Webinar :
Thursday, 20 May 2021 | 10.00 – 12.00 WIB
Via Cisco Webex
Presentation in Bahasa
Speaker : Indah Purnama Sari (Solution Consultant, Salesforce)Watch Video